Frequently Asked Questions

Answers about archery services, custom arrows, orders, shipping, and returns.

What archery services do you offer?

We offer appointment-based bow setup, precision tuning, maintenance, and repairs in Colorado Springs. We also build custom hunting and target arrows through a one-on-one design process.

Can I send my bow in if I’m outside Colorado?

Yes. Add the $100 Customer From Afar service to your bow-service order. We’ll send a packing box, packing materials, and a prepaid return label. After checkout, send us your order number and bow details through the contact form. Include applicable accessories and at least one arrow unless you’re ordering new arrows with your service.

Do you build custom arrows for customers outside Colorado?

Yes. We work with customers nationwide to choose components for their bow, draw length, and intended use. After we finalize the build together, we assemble and ship the arrows to you.

Why are some products special order?

We’re a small shop and don’t stock every product or configuration. Special-order availability and timing depend on our distributors. Contact us before ordering if you need an item by a certain date.

How long does it take for an order to ship?

In-stock orders are processed and shipped within 3–5 business days. Special-order timing varies by product and distributor; allow at least 2–3 weeks and check the product page or contact us for a current estimate.

What is your return policy?

New items may be returned within 30 days of delivery or pickup. Contact us for return authorization before shipping an item back. Returns must be in the same condition as sold and in the original packaging. Custom items, used bows, and used accessories are not eligible for return. If you have a question or issue, contact us and we’ll do our best to help.

How can I contact Double M Archery?

Use the contact form, or call or text the business number listed on the Contact page.